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25 Year Warranty

We offer a 25 year product and application warranty as standard on all installations completed by an accredited Excel Partner.

  • Covers all Excel copper, fibre optic, voice cabling systems and Environ racks when installed as part of a complete Excel Solution.
  • Excel Intelligent, Modular and Standard PDU's are covered by a 3 year warranty when installed as part of a complete Excel Solution.
  • Registered sites covered by 25 year application warranty.
  • Permanent Link warranty as standard, channel on application.
  • Issued to latest published standards.
  • Performance/Bandwidth warranty.

All warranties are processed through the online warranty system located in the Excel Partner area of the website and are typically processed in 5 working days.

The Excel 25 year product and application warranty is only available when systems are designed, installed, and tested by Excel Partners with current training certification in place. Warranties are issued only after an audit of test data, and at the discretion of the Excel technical support team at site audit. In all cases 100% of the links which require warranty support must be tested.

Copper Testers

Manufacturer Model
FLUKE

DSX-600

  DSX 5000 Versiv
  DSX 8000 Versiv
  DTX 1800
IDEAL LANTEK III
  LANTEK 7
  LANTEK II
JDSU Certifier 40G Cable Analyser
PSIBER WIRE EXPERT
VIAVI Certifier 40G Cable Analyser
SOFTING WIRE EXPERT 4500

Fibre Testers

Manufacturer Model
ANRITSU MT9083
FLUKE DSX-5000 VERSIV
  DSX 8000
  DTX 1800
IDEAL  LANTEK II
IDEAL FiberTEK III
JDSU Certifier 40G Cable Analyser
NOYES OPM5-2D
NOYES M210e coupled with OPM
SOFTING WIRE EXPERT 4500 
SOFTING WIRE EXPERT 4500 MMSM OPTICAL LOSS TEST KIT

 

View a copy of the Excel Warranty Terms and Conditions.

Apply to become an Excel Partner

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